Profile

A STRONG CUSTOMER-ORIENTED PERSON who experienced in socializing and handling problems. Able to work independently with great motivation and service mindset. A good team player with patience in IT.

COMMUNICATION SKILL- Able to speak in English and Mandarin. Able to write in English and Chinese.

TECHNOLOGY EXPERIENCE- Microsoft Office, Microsoft Project, Internet Explorer, SQL Server, Rational Rose, JCreator LE, Visual Studio .NET 2003, J2ME tools, Altova XMLSpy and HTML.

PROJECT EXPERIENCE - Restaurant Application System using Java and developed using JCreator, Online Retail Bear Store using Visual Studio .NET 2003 and Mircosoft Access.

PROGRAMMING SKILLS- Fair for Web Application Development, Average for Java, Good for Visual Studio .NET 2003.

Experience

Retail Sales Representative (December 2004 - Present)

• Supervised and trained staffs to a high level of operation readiness.
• Acquired good relationship with colleagues.
• Possessed good management skills in handling products and customer.
• Planned and Coordinate colleague's work schedule.
• Handled monthly sales report.
• Learnt to prepare and do things in systematic manner.
• Uses of computer.
• Learnt to handle difficult situation such as facing difficult customer.

Kitchenware promoter (November 2003 - December 2003)

• Work independently.
• Gained stock management skills.
• Punctual.

Education

Nanyang Polytechnic (June 2005 - April 2008)

• Studied in School of Information Technology.
• Graduated with a Diploma in Business Information.
• Specialized in Information Technology (IT).
• Obtained B's in Data Communications and Networking, Business Mandarin, Electronic Commerce Project, Database Management System, IP Technology and Networking, Principle of Financial Management.

Evergreen Secondary School (January 2001 - December 2004)

• Graduated with a GCE 'O' Level Certificate.
• Studied English, Mother Tongue, Mathematics, Combined Science of Physic and Biology, Arts and Combined Humanities of Social Studies and Geography.
• Scored a distinction in Arts, B's in Mother Tongue, Mathematics and Combined Science.

Admiralty Primary School (January 1995- December 2000)

• Graduated with a Primary Leaving School Examination Certificate.
• Obtained A's in Mother Tongue, B's in English., C's in Mathematics and Science.